NC Self Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals

How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts and no commitment.

When can I get to my belongings?
Our gate access hours are from 6:00 am - 9:00 pm, 365 days per year.
Our office hours are;

Mon-Fri 9:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
Sun 11:00 am - 2:00 pm

How much notice to must be given when I move out?
We require a 7 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?
Although we don't offer a mover, we do offer Penske moving truck rentals. Please contact a facility near you for full details. We would also be more than happy to recommend a local reliable mover.

How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have the payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box and a convenient 24 hour kiosk that takes cash, check and credit cards on site! Click on the image to the right for more information on our 24 hour kiosk.

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a NC SelfStorage.net for available sizes and prices. Click here to request information.

How do I calculate how much storage space to rent?
If you're not sure, our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell Locks, Packing and Moving supplies?
Yes, High quality locks with a Lifetime Warranty at a discounted price! We also offer boxes and moving supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies.